Frequently Asked Questions
Everything you need to know about shopping with SelectBasics
What is the standard shipping time for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return label.
How can I track my package?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Do you ship internationally?
Currently, we ship to the United States, Canada, and the United Kingdom. Shipping rates and delivery times vary by destination.
How do I contact customer support?
You can reach our dedicated support team via the 'Contact Us' page on our website or by emailing support@selectbasics.com.